DigiReminderAs soon as the appointment is created in the calendar, the client immediately gets a confirmation message with date, time and service — even after hours, if they book online in the evening.
WHATSAPP REMINDERS
Automatic WhatsApp reminders, for every appointment
No app to open, no message to write by hand. DigiReminder sends confirmations and reminders from your business's WhatsApp number, automatically — and cuts last-minute cancellations by up to 70%.
HOW IT WORKS
Three automatic moments, zero manual work
Choose how many hours before to send the reminder — from 3 to 72 hours — directly from your business settings, and it's the message with the biggest impact on cancellations.
If you move an appointment by dragging it on the calendar, the client immediately gets the message with the new date, no need for a dedicated phone call.
WHY WHATSAPP
The channel your clients actually open
A WhatsApp message is opened within an hour in nearly all cases — far more than an email (often read hours or days later, buried among newsletters and promotions) or an SMS (often ignored as advertising). And it's the channel your clients already use every day, with nothing to download or an account to create.
Opened within an hour in most cases. Already familiar channel, zero friction for the client.
Slower, less predictable open rates, high risk of ending up in spam or promotions.
Higher cost per message at scale, often perceived as advertising, limited text.
YOUR NUMBER, YOUR VOICE
Every business has its own connected WhatsApp number
Every business on DigiReminder connects its own WhatsApp number with a simple QR code scan — exactly like opening WhatsApp Web from a computer. From that moment, messages go out from that number, as if you'd written them yourself: clients receive them from a sender they recognize, maybe already saved in their contacts after the first visit, not from an anonymous or foreign number they've never seen before.
No need to manage a third-party service, no separate WhatsApp Business number to explain to clients, and the number is never shared with other businesses on the platform: it's always and only yours.
TRANSPARENCY
What happens if a message fails to send
A good automatic sending system must also handle edge cases transparently: if the WhatsApp number isn't connected at a given moment, or if a client doesn't have a valid phone number on file, the message is flagged as failed — not simply lost. Every queued message is processed periodically, and from each appointment's detail you can always resend it manually with one click if needed.
BONUS
Automatic birthday greetings
On each client's birthday, DigiReminder automatically sends a WhatsApp greeting — a small touch that clients notice and remember more than you'd expect. It's the kind of attention that would normally require keeping track of dozens of dates, impossible by hand but trivial for a system that checks every day. Just record the client's date of birth (also collected directly from the online booking form) and the rest happens on its own.
THE MONTHLY LIMIT, EXPLAINED
Why every plan has a message cap
Every DigiReminder package includes a number of monthly WhatsApp messages proportional to the real volume of a business that size (100, 400 or unlimited fair-use). It's not an arbitrary limitation: WhatsApp itself applies stricter rules to numbers sending anomalous volumes of messages, so a reasonable limit also protects your number's reliability over time, avoiding the risk of blocks or restrictions imposed directly by WhatsApp.
EXAMPLE
How the message reaches the client
DigiReminder
Hi Martina 🌸
just a reminder about your appointment for Premium facial cleansing!
📅 Tomorrow, August 27
🕐 3:00 PM
📍 Via Roma 12, Lugano
We're looking forward to your moment of beauty and relax. ✨
See you soon! 💕
FAQ
Everything you need to know
Do I need a separate WhatsApp Business number?
No. You connect your business's real number by scanning a QR code, exactly like opening WhatsApp Web from a computer. Messages always go out from that number, never from a shared or anonymous one.
Can I choose how many hours before to send the reminder?
Yes, from settings you can choose any window from 3 to 72 hours before the appointment, and change it anytime.
What happens if a message fails to send?
It's flagged as failed in the appointment's detail, not simply lost: you can resend it manually with one click anytime.
Is there a monthly message limit?
Yes, proportional to the chosen plan (100, 400 or unlimited fair-use), because WhatsApp itself applies stricter rules to numbers with anomalous volumes — a reasonable limit protects your number's reliability over time.
Do clients also get birthday greetings?
Yes, if the date of birth is recorded on file (also collected from the online booking form), the WhatsApp greeting goes out on its own on the right day.
Does it also work for bookings made online by clients?
Yes, confirmation and reminders go out automatically both for appointments created by you in the salon and for those booked directly by clients through the online booking page.
Fewer cancellations, more confirmed appointments
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